Need to Know
• The duration of the tour is 2 nights and 3 days, including the day of movement and return, with 1 night of hotel accommodation. 1 night will be spent traveling.
• Our tour package includes guidance, transportation, accommodation, and surrounding excursions, which cannot be considered separately. Unused transportation, accommodation, guidance, excursion rights, etc. cannot be refunded.
• Child discounts applied in tour packages are used for one child next to two adults. For children aged 0-6, separate beds may not be provided in hotel accommodation.
• In hotel accommodations, the 3rd guest in triple rooms usually stays on an extra bed.
• The hotels indicated in the program are the primary accommodation facilities for each tour. The accommodation regions and hotels may change based on occupancy, provided that the hotel standards remain the same. Hotel names will be communicated 48 hours before departure if requested, based on availability.
• Rooms in the hotels where guests will stay are determined by the hotel. No choice can be made between rooms.
• Our rest stops may change in terms of location and service standards due to constraints like occupancy, renovation, etc., provided that they remain the same.
• In the program's scheduling (regarding the order of visited points during the day or between days), the guide may make changes if deemed necessary due to weather conditions, road conditions, crowding at visiting places, etc.
• Our tour is not responsible for places that cannot be visited during the program due to force majeure (weather, road, crowd at visiting places, etc.) or if guests do not adhere to the timings given by our guide during the tour. In such cases, the guest has no right to claim.
• A tiered pricing system is implemented in all our tours. As the number of reservations within the package tour increases and the date approaches, tour prices will increase incrementally. Tour operators reserve the right to increase prices from tour to tour. In this case, price stabilization cannot be achieved without prior payment.
• During reservation, no firm promise or guarantee can be given for seat numbers. There is no guarantee for the notes entered into the reservation. Special seat selections such as front or back are not made.
• The seating arrangement inside the vehicle is determined by the operational team based on the reservation order. In cases of objection regarding seating arrangements, refunds are not possible. All seats in our vehicles are of the same standard.
• Optional tours like night tours in the program will be held depending on the number of participants and conditions of available personnel. Even if not all guests participate in the optional tours held on the route, they will still be carried out. Guests who do not participate in the optional tours will be directed by our guide to rest areas or city centers. Guests who do not participate in optional tours have joined the tour accepting to wait at the rest stop.
• If an optional tour does not take place for any reason, the guest will not have any right to claim. The tour is not responsible in such cases.
• Prices for optional tours may vary by period. In such cases, the date the guest purchased the tour is not taken into account, but the date of departure is considered. The price of the optional tour in effect during the period of the tour will be valid. The guest has accepted this by purchasing the tour.
• The tour is not responsible for any material damages that may occur from the services provided by transportation vehicles, hotels, dining areas, and suppliers due to guests. Businesses have the right to demand compensation for material damages caused by guests.
• In cases where children under 18 years of age who are not considered adults do not attend with either or both parents, a consent letter required for participation in the tour must be kept with them during the trip.
• Guests participating in the tour should carry reports regarding health issues, pregnancy, or medications they regularly use.
• Delays may occur due to traffic, accidents, etc. at the designated times of departure points.
• Information regarding the arrival times at the end of the tour is tentative, and the tour is not responsible for delays that may occur due to force majeure.
• Guests will be dropped off at the opposite direction of the stops collected at the end of the tour. Please do not insist on getting off at a different point from the vehicle staff.
• Per traffic law, all guests in the vehicle are required to wear seat belts throughout their journey; otherwise, the tour is not responsible for any situations.
• All personal belongings inside the vehicle are the responsibility of the guest at rest locations, etc.
• Since the first day's sightseeing will start before entering the hotel, please prepare the items you need to carry separately.
• Due to the program's density during the tour, it may not always be possible to find banks, currency exchange offices, etc., so it is advisable to be prepared.
• Long distances may be covered within the scheduled programs. Necessary information will be provided by the tour guide in the vehicle.
• Lunches consist of economical menus specific to the region. Dining areas used for lunch and dinner will be divided into groups based on regional density.
• The starting and ending routes of our tours are determined according to regional density. Guests can learn the confirmed starting and ending point of the tour, if they wish, two days before the tour begins.
• If the agency does not reach the required number for the tour, the guest will be informed, and according to the guest's wishes, the tour may be postponed to the next date or canceled. Alternatively, ticketing may be done for the nearest departure point to facilitate the guest's participation in the tour. In this case, the agency is obliged to inform the guest at least three (3) days in advance via call, SMS, or email. In such instances, the guest has no right to claim.
• Guests can cancel and make changes to their reservations without stating a reason up to 30 days before the start date of the service, and the amount paid will be refunded to the guest. A 30% deduction will be applied for cancellations and changes made between 29 and 15 days before the tour date, a 50% deduction for those made between 15 and 7 days, and a 100% deduction for those made 7 days or less before the tour date.
• Guests who purchase the Cancellation Refund and Assurance Package can cancel the package tour they purchased without stating a reason up to 72 hours before the tour start date. In the event of cancellation, the entire amount paid for the package tour will be refunded without any deductions, according to the payment method. The Cancellation Refund and Assurance Package does not cover flight tickets. The price for this tour's Cancellation Refund and Assurance Package is 100 TL.
• Museum Cards and entrance fees for museums are not included in the tour price. All museum entrance fees are to be paid by the guests.
CANCELLATION, REFUND, AND ASSURANCE PACKAGE
The Cancellation Refund and Assurance Package allows the guest to cancel and make changes to the package tour they have purchased up to 72 hours before the start date without stating any reason. In the event of cancellation, the entire amount paid for the package tour shall be refunded without any deductions, according to the mode of payment. The Cancellation Refund and Assurance Package does not cover flights in packages with flights. The price for this tour's Cancellation Refund and Assurance Package is 100 TL.
MANDATORY TRAVEL INSURANCE NO. 1618
The 1618 Mandatory Travel Insurance covers the agency's bankruptcy or any circumstances preventing the provision of package tour services. It is included in the tour price. It does not cover health insurance and does not cover treatment costs. Private health insurance expenses are the responsibility of the guest.
OUR TRANSPORTATION VEHICLES
Our transportation is classified according to the number of participants. The types of vehicles provided will depend on the number of people in each tour. Our vehicles do not have headphones. For vehicles equipped with a TV unit, it is recommended to have an external charger since charging your phone may decrease its battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/ Cityliner, Man Fortuna/Lions, Setra
THE BOZCAADA ASSOS AYVALIK CUNDA TOUR / 1 NIGHT HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN ORIGINALLY PREPARED BY TURDAN TURA. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS RESERVED TO TURDAN TURA. (07.12.2020) TURDAN TURA IS NOT RESPONSIBLE FOR ANY COPIES OF THE TOUR PROGRAM.
OUR TOUR PROGRAMS ARE PREPARED IN ACCORDANCE WITH CONSUMER LAW NO. 6502. THE LAST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.