Need to Know
• The duration of the tour is 3 Nights 4 Days, including the day of departure and return, with 2 nights of hotel accommodation and 1 night of travel.
• In our tour, guidance, transportation, accommodation, and local tours are packaged together and cannot be considered separately. Unused transportation, accommodation, guidance, local tours, etc. cannot be refunded.
• Children's discounts applied in tour packages are valid for one child accompanying two adults. Separate beds may not be provided for children aged 0-6 during hotel accommodation.
• In hotel accommodations, the 3rd guest in triple rooms typically stays on an extra bed.
• The hotels specified in the program are the preferred accommodation facilities and may change according to availability, provided the same standards are maintained. Hotel names will be communicated upon request 48 hours before the tour departure based on availabilities.
• The rooms in the hotels are determined by the hotel. Selections between rooms are not permitted.
• Our rest stops may be changed due to reasons such as congestion, renovation, etc., provided that the location and service standards remain the same.
• Changes may be made by the guide in the program timing (such as the order of visited points during the day or between days) due to weather conditions, road conditions, tourist site congestion, etc. if deemed necessary.
• The company is not responsible for places that could not be visited during the tour due to compelling reasons (weather, road, congestion at visitor places, etc.) or if guests do not comply with the timing given by the guide during the tour. In such cases, guests do not have any claim rights.
• A tiered pricing system is implemented in all of our tours. As the number of reservations in the package tour increases and the date approaches, tour prices may gradually increase. The company reserves the right to increase prices from tour to tour. In this case, prices cannot be fixed without an advance payment.
• Seat numbers cannot be guaranteed during the reservation. Notes entered in the reservation have no guarantee. Special seat selections such as front or back are not possible.
• The seating arrangement in the vehicle is organized by the Operations based on the order of reservation. In case of objections regarding seat placement, refunds are not possible. All seats in our vehicles are of the same standard.
• Additional tours such as night tours included in the program occur depending on the number of participants and the current personnel conditions. Additional tours on the way will be conducted even if not all guests participate. Guests who do not participate in additional tours will be directed by our guide to resting areas or city centers. Guests who do not join additional tours accept to wait at rest stops by participating in the tour.
• If an additional tour does not take place for any reason, guests do not have any claim rights. The company is not responsible in such cases.
• Additional tour prices may vary according to periods. In such a case, the date the guest purchased the tour is not considered; instead, the date the tour occurs is taken into account. The additional tour prices valid during the trip period will apply. Guests accept this when purchasing the tour.
• The company is not responsible for any material damages that may occur during services provided by transportation vehicles, hotels, dining facilities, and suppliers due to guests. Businesses have the right to claim material damages caused by guests.
• In cases where individuals under 18 years of age (not considered adults) are not accompanied by either one or both parents, a consent form is required to be kept on hand during travel.
• Guests participating in the tour must carry reports regarding health issues, pregnancy conditions, and medications used regularly.
• Delays may occur due to traffic, accidents, etc. during the designated departure times.
• Information about arrival times at the end of the tour is approximate, and the company is not responsible for delays that may arise due to compelling reasons.
• Guests will be dropped off on the opposite side of the departure stops at the end of the tour. Please do not insist on disembarking at a different location with vehicle personnel.
• According to traffic laws, all guests in the vehicle are required to wear seat belts throughout their travel; otherwise, the company is not responsible for any issues.
• All personal belongings inside the vehicle are the responsibility of the guest at rest areas, etc.
• Since the first day's tour will begin before entering the hotel, please prepare the items you need separately.
• It may not always be possible to find ATMs, currency exchange offices, etc., during the busy program, so it is advisable to be prepared.
• The programs to be executed may involve long distances. Necessary information will be provided by the tour guide during the journey.
• Lunch menus are prepared economically and specifically for the region. Lunch and dinner tables may be divided according to group sizes based on local density.
• The starting and ending routes of our tours are determined based on regional density. Before the start of the tour, guests can inquire about the finalized start and end points if they wish, 2 days prior.
• If a tour does not reach the required number of participants, the Agency is obliged to inform the guest, and the guest may choose to postpone the tour to the next date or cancel it. Alternatively, booking can be made for the nearest departure point to allow the guest to participate in the tour. In this case, the Agency is required to notify the guest three (3) days in advance via a call, SMS, or email. The guest does not have any claim rights in such cases.
• Guests who cancel or make changes without a reason up to 30 days before the start date will be refunded the amount paid. For cancellations and changes made between 29 and 15 days before the tour date, a 30% deduction from the reservation fee; for cancellations made between 15 and 7 days before, a 50% deduction; and for cancellations made 7 days or less before, a 100% deduction will be applied from the reservation fee.
• Guests who have purchased the Cancellation, Refund, and Guarantee Package can cancel the purchased package tour without providing a reason until 72 hours before the tour start date. After cancellation, the entire amount paid for the package tour will be refunded without any deduction, according to the payment method. This Cancellation, Refund, and Guarantee Package does not cover flight tickets. Guests wishing to purchase this package can add it as an extra during reservation.
• Museum Cards and entrance fees for museums are not included in the tour price. All museum entrance fees are paid by the guests.
**CANCELLATION REFUND AND GUARANTEE PACKAGE**
The Cancellation, Refund, and Guarantee Package allows the guest to cancel and make changes to the purchased package tour without giving any reason until 72 hours before the start date of the tour. After cancellation, the entire amount paid for the package tour will be refunded without any deduction, according to the payment method. The Cancellation, Refund, and Guarantee Package does not cover transportation on flights. Guests wishing to buy this package can request it during the reservation.
**MANDATORY TRAVEL INSURANCE NUMBER 1618**
The scope of the mandatory travel insurance number 1618 covers the bankruptcy of the Agency or any reason preventing the provision of package tour services. It is included in the tour price. It is not a health insurance and does not cover medical expenses. Private health insurance expenses are the responsibility of the guest.
**OUR TRANSPORTATION VEHICLES**
Our transportation is classified according to the number of people. The vehicle types are provided based on the number of people in each tour. Our vehicles do not have headphones. In vehicles with TV units, it is recommended to carry an external charger as charging your phone may shorten its battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
THE TOUR PROGRAM FOR EGE’S VILLAGES BIRGI TIRE SIRINCE SEFERIHISAR URLA ALAÇATI TOUR / 2 NIGHTS HOTEL ACCOMMODATION HAS BEEN ORIGINALLY PREPARED BY TURDAN TURA. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS BELONG TO TURDAN TURA. TURDAN TURA IS NOT LIABLE FOR CLAIMS FROM COPIES OF THE TOUR PROGRAM CREATED. OUR TOUR PROGRAMS HAVE BEEN PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LAST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.