Need to Know
• The duration of the tour is 2 Nights and 3 Days including the day of movement and return, with 2 nights of hotel accommodation. The journey takes 1 night.
• In our tour, guiding, transportation, accommodation, and sightseeing are included in a package and cannot be considered separately. Unused transportation, accommodation, guiding, sightseeing rights, etc., cannot be refunded.
• Child discounts applied in tour packages are valid for one child traveling with two adults. Children aged 0-6 may not be provided with a separate bed during hotel accommodation.
• In hotel accommodations, the 3rd guest in triple rooms usually stays in an extra bed.
• The hotels specified in the program are preferred accommodation facilities from tour to tour. Depending on the intensity of the accommodation area and hotels, changes can be made, provided that hotel standards remain the same. Hotel names will be communicated in response to requests 48 hours prior to the tour departure, subject to availability.
• The rooms at accommodation hotels are determined by the hotel. No selection can be made between rooms.
• Our break points may vary in terms of location and service standards due to intensity, renovations, etc., provided that they remain the same.
• In the program schedule, (either in the sequence of the places to be visited during the day or between days), the guide may make changes as necessary due to weather conditions, road conditions, crowd levels at visit places, etc.
• Due to extraordinary circumstances (weather, road, crowd levels at visit places, etc.) during our tour or if guests do not adhere to the timings given by our guide during the tour, the tour operator is not responsible for any locations that may not be visited despite being listed in the program. In such a case, guests do not have the right to claim compensation.
• Our tours operate on a graduated pricing system. As the number of reservations within the package tour increases and the date approaches, tour prices may gradually increase. The tour operator reserves the right to increase prices from tour to tour. In this case, it is not possible to fix the price without a down payment.
• Seat numbers cannot be guaranteed during the reservation. There is no guarantee for notes entered during the reservation. Special seat selection such as front or back is not available.
• The seating arrangement inside the vehicle is made by the operations of the tour based on the order of reservations. There is no possibility of refund regarding objections to seat assignments. All seats in our vehicles are of the same standard.
• Extra tours, such as night tours listed in the tour program, will occur based on the number of participants and the availability of current personnel. Any extra tours on the route will be carried out even if not all guests participate. Guests not participating in the extra tours will be directed to rest areas or city centers by our guide. Guests who do not participate in the extra tours have accepted to join the tour by agreeing to wait at break points.
• If an extra tour does not take place for any reason, guests do not have the right to claim compensation. The tour operator is not responsible in this case.
• Extra tour prices may vary by periods. In such cases, the date of tour departure is considered, not the date of reservation. The extra tour price applicable in the period of the tour is valid. The guest accepts this by purchasing the tour.
• The tour operator is not responsible for any material damage caused by guests in all services provided by the transportation vehicle, hotel, food and beverage areas, and suppliers. Businesses have the right to claim damages caused by guests.
• If any child under 18 years, who is not considered legally adult, is not accompanied by one or both parents, a consent form is required to be kept by the person during the trip.
• Guests who participate in the tour should carry reports about health issues, pregnancy, and medications they take regularly.
• Delays may occur due to traffic, accidents, etc., at the times set for the departure points.
• The estimated arrival times at the end of the tour are tentative, and the tour operator is not responsible for delays that may occur due to extraordinary circumstances.
• Guests will be dropped off at the opposite direction of the stops we gathered at the end of the tour. Please do not insist on being dropped off at a different location.
• According to traffic laws, all guests in the vehicle are required to wear seatbelts throughout the journey, and the tour operator is not responsible for any situations that arise otherwise.
• Guests are responsible for all personal belongings inside the vehicle, especially at break points.
• Since the first day’s tour will start before checking into the hotel, please prepare the items you need separately.
• Due to the program's intensity, it may not always be possible to find ATMs, currency exchange offices, etc., so it is advisable to be prepared.
• Long distances may be covered in the realized programs. Necessary information will be provided by the tour guide inside the vehicle.
• Lunches are prepared with economical menus specific to the region. At lunch and dinner, tables will be divided according to group sizes depending on regional density.
• The starting and ending routes of our tours are determined based on regional intensity. The confirmed start and end of the route can be learned by guests if they wish, 2 days prior to the start of the tour.
• If the travel agency determines the tour cannot achieve sufficient participation, the guest will be informed and can choose to postpone the tour to the next date or cancel it. Alternatively, seat booking can be made at the nearest departure point to ensure the guest can participate in the tour. In such a case, the agency is obliged to inform the guest via phone, SMS, or email at least three (3) days in advance. The guest does not have the right to claim any compensation in this situation.
• If the guest cancels or modifies their reservation without providing a reason 30 days before the start date of the service, the amount paid will be refunded. For cancellations or changes made between 29 and 15 days before the tour date, 30% of the reservation fee will be deducted; for cancellations or changes made between 15-7 days, 50% of the reservation fee will be deducted; for cancellations or changes made within 7 days or less, 100% of the reservation fee will be deducted.
• Guests who purchase the Cancellation, Refund, and Assurance Package can cancel the tour they purchased without providing a reason up to 72 hours before the start date of the tour. After cancellation, the full amount paid for the package tour will be refunded without any deductions, according to the method of payment. The Cancellation, Refund, and Assurance Package does not cover flight tickets. Guests wishing to acquire this package can add it to their reservation during the booking process.
• Museum Cards and entrance fees for museums are not included in the tour price. All museum entries must be paid for by the guests.
**CANCELLATION, REFUND, AND ASSURANCE PACKAGE**
The Cancellation, Refund, and Assurance Package allows the guest to cancel and modify the purchased package tour without specifying any reason up to 72 hours before the start date of the tour. After cancellation, 100% of the amount paid for the package tour will be refunded without any deductions, according to the method of payment. The Cancellation, Refund, and Assurance Package does not cover air travel in tours. Guests wishing to acquire this package should add it at the time of reservation.
**MANDATORY TRAVEL INSURANCE NO. 1618**
Mandatory Travel Insurance No. 1618 covers cases of the agency's bankruptcy or any reason preventing the service of the package tour. It is included in the tour price. It is not health insurance and does not cover treatment expenses. Special health insurance is the guest's responsibility.
**OUR TRANSPORTATION VEHICLES**
Our transportation is classified according to the number of people as follows for our tours. The types of vehicles are listed below according to the number of participants in each tour. Our vehicles do not have headphones. For vehicles equipped with TVs, it is recommended to bring an external charger since charging your phone may reduce the battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
GÖKÇEADA BOZCAADA ASSOS AYVALIK TOUR / 2 NIGHTS HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN ORIGINALLY PREPARED BY TURDAN TURA. COPYING AND PUBLISHING THIS PROGRAM IS PROHIBITED. ALL RIGHTS BELONG TO TURDAN TURA.
THE PROGRAM CANNOT BE HELD RESPONSIBLE BY TURDAN TURA FOR COPIES MADE OF THIS TOUR PROGRAM.
OUR TOUR PROGRAMS ARE PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LAST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.