Not included
-Museum and archaeological site entrance fees.
-City taxes
-Tours organized by the guide
-All personal expenses
-Extra tours
-Lunch and Dinner
-All trips and tours not specified in the program.
-Tips for the driver and guide (20 EUR per person)
-Foreign exit fee
-International travel health insurance (20 Euro)
Need to Know
- The services included in the price vary according to the package type purchased by the guests.
- Package types must be purchased at the time of tour reservation. They cannot be changed after the reservation.
- Please inquire about the prices and availability for domestic flight connections.
- The extra tour prices specified in the tour program are per person prices.
- Extra tours along the route will take place only if at least 6 people from the group participate. Guests who do not wish to participate will be kept waiting at rest areas, facilities, etc.
- In case of fairs, congresses, events, etc. that may occur in cities, accommodation may be made outside the promised distance and region. In such cases, the hotel area will be communicated in writing to our agencies at least 30 days before the tour departure.
- In our Japan programs, there are no accommodations in triple rooms; accommodations are made in single and double rooms.
- In some cities, especially in Europe, due to the lack of triple rooms, hotels may provide a double room + a single room instead of a triple room.
- Bed type requests are subject to hotel availability and cannot be guaranteed.
- For overseas trips, a passport valid for at least 6 months is mandatory. Passports older than 10 years are not valid for overseas travel and must be renewed before the tour departure date. Entry cannot be made with torn and worn-out passports.
- For visa applications, it is necessary to submit a valid passport for at least 6 months and the required documents list that can be obtained from our agencies in full, with written approval to the agency at least 1 month before the tour departure.
- In case of fairs, congresses, events, etc. occurring in cities, accommodation may be made outside the promised distance and region. In such cases, the hotel area will be communicated in writing to our agencies at least 30 days before the tour departure.
- The visa must be obtained from the country where the first entry is made for the tour or the country where the most accommodation will be made; otherwise, TURDAN TURA is not responsible for the immigration of passport police.
- In the event of tour cancellation, visa fees and insurance fees are non-refundable.
- TURDAN TURA acts only as an intermediary between the consulate and our customers, and is not responsible for any reason for a visa not being approved, not arriving on time, and/or for any errors in the visa; the passenger has no compensation rights against TURDAN TURA.
- TURDAN TURA acts as an intermediary between the airline and the passenger and is subject to the 28.09.1955 Hague Protocol.
- During registration, the name, date of birth, and passport number as they appear on the passport must be entered into the system. Flight tickets will be issued based on this information. Any cancellation or modification of the flight ticket due to incorrect information will incur no-show charges to the guests.
- Flight times may change before departure, and all times must be confirmed in writing by our guests by calling the central office 48 hours before the departure dates.
- The city where the plane will land may vary. TURDAN TURA cannot be held responsible for any flight time changes or delays that may occur due to the airline companies.
- Guests who do not confirm the flight times and routes are not held responsible by MALITUR for any changes in domestic flight connections.
- Group ticket rules apply for group tickets, and under group ticket rules, if the outbound flight is not used, the return flight cannot be used either.
- The general baggage weight for flights departing from Turkey is 20 kg. This weight may vary depending on the airline and the destination country. On domestic flights in the visited countries, this weight may drop to 15 kg. Excess baggage weight/price rules are determined by the airlines and are not the responsibility of TURDAN TURA.
- If the number of participants in the package tour is insufficient, the tour cancellation will be notified to the consumer at least 21 days in advance.
- The tour itinerary specified in the tour program is an example route and may change.
- City introduction tours may be conducted on the next day/days depending on the arrival time in the city.
- The excursions specified in the programs may be conducted on different days than specified at the discretion of the guide for any reason.
- Extra tours along the route will take place only if at least 6 people from the group participate. Guests who do not wish to participate will be kept waiting at rest areas.
- Hotel accommodations during intensive periods such as fairs, congresses, and seminars may be made outside the city.
- Tours or excursions that are not permitted by local authorities for any reason will not be conducted. Alternative tours can be conducted only with a minimum participation of 20 people; if participation is lower, they may be conducted at the guide's discretion, and prices may be adjusted if necessary. TURDAN TURA cannot be held responsible for not being able to conduct these tours or excursions.
- Entrance fees to museums and archaeological sites are not included in the prices.
- TURDAN TURA reserves the right to change hotel names while maintaining the same star category.
- All hotel names specified in the programs are V.B. (and similar) and are written as examples in terms of star category and distance. This does not mean that accommodation will be made in the named hotel.
- In triple rooms, there is an additional bed application and the 3rd bed is smaller than a standard bed and/or is a foldable bed.
- During your trip, please ensure that you have taken all your belongings when leaving the vehicles and hotels you have used.
- Child discounts only apply to children within a specific age group who stay with 2 adults.
- In cases where children under 18 who are not considered adults do not participate in the tour with one or both of their parents, it is mandatory to carry the required consent forms during the trip.
- In case of cancellation or changes, the "TURDAN TURA SALES CONTRACT" is valid.