Cappadocia Tour / 2 Nights Hotel Accommodation / Departing from Istanbul

• Accommodation in the hotel for 2 nights • 2 open buffet breakfast in the hotel • 2 dinner in the hotel (open buffet or set menu) • Transportation with luxury vehicles (vehicles provided according to the number of people) • Sightseeing tours as specified in the program • Professional guiding services • Bottled water in the vehicle • Assurance of TURDAN TURA • Mandatory Travel Insurance according to the Tourism Law No. 1618

• The duration of the tour, including the day of departure and return, is 3 nights and 4 days, with 2 nights of hotel accommodation. One night is spent traveling. • In our tour, guiding, transportation, accommodation, and sightseeing tours are offered as a package and cannot be considered separately. Unused transportation, accommodation, guiding, sightseeing tours, etc., cannot be refunded. • Child discounts applied in tour packages are valid for one child accompanied by two adults. In hotels, children aged 0-6 may not receive a separate bed. • In hotel accommodations, the third guest in 3-person rooms usually accommodates on an extra bed. • The hotels listed in the program are the preferred accommodation facilities for each tour. The area and hotels may change due to density, provided that the hotel standards remain the same. The names of the hotels will be communicated upon request within 48 hours prior to the tour departure, depending on availability. • Rooms in the hotels are determined by the hotel. There is no choice between rooms. • Our rest stops may change in terms of location and service standards due to force majeure reasons such as density or renovations, provided that they remain the same in terms of standards. • In the program schedule (in the order of the sites to be visited during the day or between days), if the weather, road conditions, or density at the visited places requires it, the guide may make changes as deemed necessary. • In our tour, due to force majeure (such as weather, road, density at visiting sites, etc.) or if guests do not comply with the timings given by our guide during the tour, the tour is not responsible for places that are not visited although they are written in the program. In such a case, the guest does not have any right to claim. • A staggered pricing system is applied in all our tours. As the number of reservations within the package increases and the date approaches, tour prices may gradually increase. The tour reserves the right to increase prices from tour to tour. In this case, a price guarantee cannot be made without receiving an advance payment. • During the reservation, seat numbers cannot be promised or guaranteed. There is no guarantee for the notes entered in the reservation. Special seat selection, such as front or back seats, is not available. • The seating arrangement in the vehicle is arranged based on the reservation order by the Operation from tour to tour. In the case of disputes regarding seating arrangements, refunds are not possible. All seats on our vehicles are of the same standard. • Extra tours, such as night tours featured in the tour program, are subject to the number of participants and the conditions of available staff. Extra tours conducted along the way will proceed even if not all guests participate. Guests who do not participate in extra tours will be directed to rest areas or city centers by our guide. Guests who do not participate in extra tours have joined the tour accepting that they will wait at the rest stop. • If an extra tour fails to take place for any reason, the guest does not have any right to claim. The tour is not responsible in this case. • Extra tour prices may vary based on periods. In this case, the guest acknowledges that the price applicable is the one on the date of the tour, not the date of purchase. • The tour is not responsible for any material damages caused by the guests during the services provided by transportation vehicles, hotels, dining areas, and suppliers. Businesses have the right to request damages caused by guests. • In the case of minors under 18 who are not accompanied by one or both parents, it is mandatory to carry a consent form to participate in the tour. • Guests participating in the tour need to carry reports regarding health issues, pregnancy, and medications they are continuously using. • There may be delays due to traffic, accidents, etc., at the designated departure points. • Information regarding the arrival times at the tour's end is estimated, and the tour is not responsible for delays due to force majeure. • Guests will be dropped off at the opposite direction of the stops we pick them up from at the end of the tour. Please do not insist on getting off at a different point with vehicle staff. • According to traffic law, all guests are required to wear seat belts throughout the journey; otherwise, the tour is not responsible. • The responsibility for all personal belongings in the vehicle lies with the guest during rest stops, etc. • Since the first day of sightseeing will begin before checking into the hotel, please prepare the items you need to carry separately. • Due to the program's intensity, it may not always be possible to find ATMs, exchange offices, etc., so it is advisable to be prepared. • Long distances may be covered during the programs. Necessary information will be provided by the tour guide in the vehicle. • Lunches consist of economically prepared menus typical of the region. For lunch and dinner, tables are used, separated according to group sizes due to the area's density. • The starting and ending routes of our tours are determined based on the area density. Before the tour starts, guests can learn about the finalized starting and ending routes if they contact us two days in advance. • If the tour does not reach the required number, the agency is obliged to inform the guest and can either postpone the tour to the next date, cancel it, or arrange ticketing to the nearest departure point to ensure the guest participates in the tour. In this case, the agency is obligated to inform the guest three (3) days in advance through a call, SMS, or email. The guest does not have the right to claim in such cases. • Cancellations and modifications made by the guest up to 30 days before the start of the service will be refunded. Cancellations and modifications made between 29 and 15 days before the tour will incur a deduction of 30% of the reservation fee; cancellations and modifications made between 15-7 days will incur a deduction of 50%; and for cancellations and modifications made within 7 days or less, a deduction of 100% of the reservation fee will apply. • Guests who purchase the Cancellation, Refund, and Assurance Package can cancel their purchased package tour without specifying a reason up to 72 hours before the start date. After cancellation, the full tour fee paid will be refunded without any deductions based on the payment method. The Cancellation, Refund, and Assurance Package does not cover flight tickets. The cost for this tour's Cancellation, Refund, and Assurance Package is 100 TL. • Museum cards and entrance fees for historical sites are not included in the tour fee. All museum entry fees are to be paid by the guests. **CANCELLATION, REFUND AND ASSURANCE PACKAGE** The Cancellation, Refund, and Assurance Package allows the guest to cancel and modify their purchased package tour without specifying a reason up to 72 hours before the tour start date. After cancellation, the entire amount paid for the package tour will be refunded without deductions, based on the payment method. The Cancellation, Refund, and Assurance Package does not cover flight transportation in tour packages. The cost for this package is 100 TL for this tour. **MANDATORY TRAVEL INSURANCE NO. 1618** The scope of Mandatory Travel Insurance No. 1618 covers the bankruptcy of the agency or any reason for non-provision of package tour services. It is included in the tour fee. It is not health insurance and does not cover treatment expenses. Private health insurance costs are borne by the guest. **OUR TRANSPORTATION VEHICLES** Our transportation is classified according to the number of participants in our tours as follows. Depending on the number of participants in each tour, the following vehicle types are provided. Wi-Fi is not available in our vehicles. In vehicles with TV units, it is advisable to carry an external charger as charging your phone may reduce its battery life. Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra THE KAPADOKYA IHLARA HACIBEKTAŞ TOUR / 2 NIGHT HOTEL ACCOMMODATION TOUR PROGRAM WAS ORIGINALLY PREPARED BY TURDAN TURA. COPYING AND PUBLISHING THIS PROGRAM IS PROHIBITED. ALL RIGHTS BELONG TO TURDAN TURA (01.01.2021). TURDAN TURA CANNOT BE HELD RESPONSIBLE FOR COPIES OF THIS TOUR PROGRAM. OUR TOUR PROGRAMS HAVE BEEN PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LATEST CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.