Not included
• Breakfast on the first day specified in the program
• Dinner on the last day specified in the program
• Beverages included with all meals
• Lunches
• International departure tax (for the Batumi tour)
• Ordu Boztepe cable car fee
• Transportation fee for Sümela Monastery
• All extra organizations mentioned in the program
• All personal expenses
• Museum and Historical Site entrance fees (valid for municipal and private enterprises)
• Museum Card (valid for museums affiliated with the Ministry of Culture and Tourism)
Extra Tours and Activities
• Zilkale Tour 450₺
• Huser Plateau Tour 700₺
• Fırtına Stream Rafting 750₺
• Fırtına Stream Zipline 200₺
• Giant Swing 200₺
• Çeçeva Tea Gardens Tour 500₺
• Lustra - Karester Plateau Tour 500₺
**Extra tour prices may vary by periods. The indicated fees are the current fees at the time of reservation. The company is not responsible for any price changes that may occur before or during the tour.
Need to Know
• The tour duration is 4 Nights 5 Days, including the day of departure and return, and includes 3 nights of hotel accommodation. One night is spent traveling.
• In our tour, guidance, transportation, accommodation, and local sightseeing are packaged together and cannot be considered separately. Unused rights such as transportation, accommodation, guidance, local sightseeing, etc., cannot be refunded.
• Child discounts applied in tour packages are valid for only one child accompanying two adults. Children aged 0-6 may not be provided with a separate bed during hotel accommodation.
• In hotel accommodations, the third guest in triple rooms usually stays in an extra bed.
• The hotels specified in the program are preferred accommodation facilities for each tour. Changes may be made to the accommodation regions and hotels, provided that the hotel standards remain the same due to intensity. Hotel names will be informed 48 hours prior to the departure of the tour if requested based on availability.
• The rooms in the hotels are assigned by the hotel. No choice can be made between rooms.
• Our break locations may change due to compelling reasons such as density, renovations, etc., while maintaining the same level of service standards.
• In the timing of the program (in the order of places to be visited throughout the day or between days), the guide may make changes if deemed necessary due to weather conditions, road conditions, crowds at visit locations, etc.
• Our tour is not responsible for places that cannot be visited due to compelling reasons (weather, road, crowd at visit locations, etc.) or if guests do not comply with the timing given by the guide during the tour. In such cases, the guest has no right to claim.
• A tiered pricing system is applied in all our tours. The increase in the number of reservations within the package tour and the approach of the date may cause tour prices to increase gradually. The right to increase prices is reserved. In this case, price stabilization cannot be made without receiving a down payment.
• During the reservation, there is absolutely no guarantee of seat numbers. There is no guarantee for notes entered into the reservation. No special seat selection like front or back is made.
• The seating arrangement inside the vehicle is arranged by the operation according to the order of reservations for each tour. In cases of objections to seat placements, refunds are not possible. All seats in our vehicles are of the same standard.
• Extra tours, such as night tours, included in the tour program occur based on the number of people and the conditions of the available staff. Additional tours on the journey will be held even if not all guests participate. Guests who do not participate in extra tours will be directed by our guide to resting areas or city centers. Guests who do not participate in the extra tours accept to wait at the rest stop as part of the tour.
• If any extra tour does not take place for any reason, the guest has no right to claim. The tour is not responsible in this case.
• Extra tour prices may vary according to periods. In such cases, the date on which the guest purchased the tour is not considered, but the date of the tour is taken into account. The price of the extra tour during the tour period will be valid. The guest accepts this when purchasing the tour.
• The tour is not responsible for any financial damages arising from the services provided by transportation vehicles, hotels, food and beverage areas, and suppliers due to the guest.
• In cases where individuals under the age of 18 are not accompanied by one or both parents, a notarized consent form is required to be carried with them during the trip.
• Guests participating in the tour must carry reports related to health issues, pregnancy, and medications they are on regularly.
• Delays may occur due to traffic, accidents, etc. at the designated times for departure points.
• Information about arrival times at the end of the tour is estimated, and the tour is not responsible for delays arising from compelling reasons.
• At the end of the tour, guests will be dropped off at the opposite direction of the stops we picked them up from. Please do not insist that the vehicle staff drop you off at a different location.
• According to traffic law, all guests in the vehicle are required to wear seat belts throughout their journey, and the tour is not responsible for any consequences in case of non-compliance.
• All personal belongings inside the vehicle are the responsibility of the guest during breaks, etc.
• Since the first day's tour will start before checking into the hotel, please prepare the items you need to carry separately.
• Due to the program's density during the tour, it may not always be possible to find ATMs, exchange offices, etc., so it is advisable to be prepared.
• Long distances may be covered in the scheduled programs. Necessary information will be provided by the tour guide during the journey.
• Lunches consist of economically designed menus unique to the region. During lunch and dinner, tables segregated into groups may be used based on regional density.
• The start and end routes of our tours are determined by regional density. The definite start and end of the tour can be learned by our guests by contacting us two days prior to the tour.
• In case the agency does not reach the required number for the tour, the guest will be informed and can choose to postpone the tour to the next date or cancel it. Alternatively, a ticket can be purchased for the nearest departure point to allow the guest to participate in the tour. In such cases, the agency is obliged to inform the guest three (3) days in advance via phone, SMS, or email. In such cases, the guest has no right to claim.
• If the guest cancels the service without a stated reason up to 30 days before the service's start date, the amount paid will be refunded. Cancellations or changes made between 29 to 15 days before the tour date incur a 30% deduction from the reservation amount; 15-7 days incur a 50% deduction; and cancellations made 7 days or less before incur a 100% deduction from the reservation amount.
• Guests who purchase the Cancellation, Refund, and Assurance Package can cancel their purchased package tour without stating a reason up to 72 hours before the start date of the tour. After cancellation, the full amount paid for the package tour will be refunded without any deductions, according to the method of payment. The Cancellation, Refund, and Assurance Package does not cover flight tickets.
• Museum cards and entrance fees to museums are not included in the tour fee. All museum entrance fees are to be paid by the guests.
**INFORMATION ABOUT BATUM**
According to the agreement made between Turkey and Georgia, Turkish citizens can cross into Batum with a national identity card containing the TC ID number. Other identity cards (such as driving licenses, institutional ID cards, etc.) cannot be used for crossing. Guests under 18 years of age who will not be traveling with both parents must obtain a notarized consent form for crossing into Batum. It is mandatory for all identification documents, including those of infants and children, to contain a photo. The national identity cards must not be worn out and should not be older than 10 years.
Officially, as of September 1, 2020, crossing into Batum with old national identity cards is not permitted.
It is mandatory for guests to carry their TC numbered national identity card. The exit fee of 710₺ to the abroad will be paid by the guest.
The tour is not responsible for any issues arising from deformities in identification documents at the Georgian border crossing.
Foreign guests who have entered Turkey with a passport must have a multiple entry visa to be able to go to Georgia and return to Turkey.
Moreover, entry into Georgia will be regulated according to the visa protocol between Georgia and the countries to which the passports or IDs belong.
Citizens of the TRNC can enter Turkey using their T.C. identity cards, allowing them to also enter Georgia with their T.C. identity cards. TRNC citizens entering Turkey with a European Union passport must also obtain a multiple entry visa to return to Turkey.
**CANCELLATION, REFUND, AND ASSURANCE PACKAGE**
The Cancellation, Refund, and Assurance Package allows guests to cancel and make changes to their purchased package tour without stating a reason up to 72 hours before the tour start date. After cancellation, the entire amount paid for the package tour will be refunded without deductions based on the method of payment. The Cancellation, Refund, and Assurance Package does not cover flight transport for packaged tours. Guests wishing to purchase this package can add it to their reservations during the booking process.
**MANDATORY TRAVEL INSURANCE NO. 1618**
The scope of Mandatory Travel Insurance No. 1618 covers the agency's bankruptcy or any other reason for the non-provision of package tour services. It is included in the tour price. It is not health insurance and does not cover treatment expenses. Private health insurance costs are the responsibility of the guest.
**OUR TRANSPORTATION VEHICLES**
In our tours, transportation is classified as follows according to the number of participants. Depending on the number of people in each tour, the following types of vehicles are provided. Our vehicles do not have headphones. For vehicles with TV units, we recommend carrying an external charger as charging your phone may shorten its battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
**THE BLACK SEA PLATEAUS AND BATUM TOUR / 3 NIGHTS HOTEL ACCOMMODATION TOUR PROGRAM IS EXCLUSIVELY PREPARED BY TURDAN TURA. COPY AND PUBLICATION OF THE PROGRAM IS PROHIBITED. ALL RIGHTS RESERVED TO TURDAN TURA. TURDAN TURA IS NOT RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM CREATED.**
OUR TOUR PROGRAMS ARE PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LATEST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.