Need to Know
• The duration of the tour is 3 Nights and 4 Days including the day of movement and return, with 2 nights of hotel accommodation. 1 night is spent traveling.
• In our tour, guiding, transportation, accommodation, and sightseeing are packaged together and cannot be considered separately. Unused transportation, accommodation, guiding, sightseeing rights, etc., cannot be refunded.
• The child discounts applied in tour packages are valid for one child only when accompanied by two adults. Separate bedding may not be provided for children aged 0-6 during hotel accommodation.
• In hotel accommodations, the 3rd guest in triple rooms generally stays in an extra bed.
• The hotels listed in the program are the preferred accommodation facilities of TURDAN TURA. Depending on the occupancy in the region, hotel standards may remain the same, but changes may occur. The names of the hotels will be communicated, upon request, 48 hours prior to the tour departure based on availability.
• The rooms in the hotels are assigned by the hotel itself. No selections can be made between rooms.
• Our rest stops can be changed in terms of location and service standards, provided they remain the same, due to crowding, renovations, or other compelling reasons.
• In the program's schedule (during the day, in the order of places to be visited, or between days), if the weather, road conditions, crowd levels at visitor sites, etc., require it, the guide may make changes as deemed necessary.
• In our tour, due to compelling reasons (weather, road conditions, crowd levels at visitor sites, etc.), or if guests do not adhere to the timings provided by our guide during the tour, TURDAN TURA is not responsible for the locations that are not visited as noted in the tour program. In such cases, the guest has no right to claim.
• In all our tours, a staggered pricing system is applied. Depending on the increase in the number of reservations in the package tour and the approach of the date, tour prices may gradually rise. TURDAN TURA reserves the right to increase prices from tour to tour. In this case, prices cannot be fixed without a down payment.
• A seat number cannot be promised or guaranteed during the reservation. There is no guarantee for the notes entered into the reservation. Special seat selections such as front or back are not available.
• The seating arrangement inside the vehicle is arranged by the Operation of TURDAN TURA based on the order of reservations. In case of objections regarding seat allocation, refunds are not possible. All seats in our vehicles have the same standards.
• Extra tours, such as night tours listed in the tour program, depend on the number of participants and the available staff. Even if not all guests participate, the extra tours planned along the way will still be carried out. Guests who do not participate in the extra tours will be directed by our guide to rest areas or city centers. Guests who do not participate in extra tours have joined the tour with the acceptance of waiting at the rest stop.
• If an extra tour does not take place for any reason, the guest does not have any rights to claim. TURDAN TURA is not responsible in this case.
• Extra tour prices may vary depending on the seasons. In such a case, the price of the extra tour valid at the time of the tour is taken into account, not the date when the guest purchased the tour. The guest accepts this by purchasing the tour.
• TURDAN TURA is not responsible for any material damages caused by guests to the services provided by the transportation vehicle, hotel, dining areas, and suppliers. Businesses reserve the right to claim compensation for damages caused by guests.
• Children under the age of 18 who are not considered of legal age must have a consent form from one or both of their parents to participate in the tour, and this document must be kept with them during the trip.
• Guests participating in the tour need to carry any medical reports regarding health issues, pregnancy, or medications they regularly use.
• Delays may occur due to traffic, accidents, etc., at the designated times for departure points.
• Information regarding the expected arrival times at the end of the tour is approximate, and TURDAN TURA is not responsible for delays that may arise due to compelling reasons.
• At the end of the tour, guests will be dropped off at the opposite side of the stops we collected them from. Please do not insist on getting off at a different location.
• According to the traffic law, all guests in the vehicle must wear seat belts throughout their journey, and TURDAN TURA is not responsible for any incidents otherwise.
• All personal belongings inside the vehicle are the guest's responsibility at rest stops, etc.
• You should prepare the items you need to have ready separately since the first day's excursion will begin before entering the hotel.
• It is advisable to be prepared since it may not always be possible to find ATMs, currency exchange offices, etc., due to the program's intensity.
• Long distances may be covered in the scheduled programs. Necessary information will be provided by the tour guide inside the vehicle.
• Lunches consist of economically prepared regional menus. During lunch and dinner, tables may be divided based on group size due to regional density.
• The starting and ending routes of our tours are determined according to the density of the region. The confirmed starting and ending points of the tour can be inquired by guests 2 days prior to the start of the tour.
• If the agency does not reach the required number for the tour, the guest will be informed, and according to the guest's wishes, the tour may be postponed to the next date or canceled, or ticketing can be done for the nearest departure point to allow the guest to participate in the tour. In such a case, the agency is obliged to inform the guest three (3) days in advance through a call, SMS, or email. The guest has no right to claim in such cases.
• Guests can cancel or make changes without providing a reason up to 30 days before the start date of the service, and the amount paid will be refunded to the guest. For cancellations and changes made between 29 and 15 days before the tour date, 30% of the reservation fee will be deducted; for cancellations and changes made between 15-7 days, 50% will be deducted; and for 7 days or less, 100% of the reservation fee will be deducted.
• Guests who purchase the Cancellation, Refund, and Assurance Package can cancel their purchased package tour without any reason up to 72 hours before the start date. The total amount paid for the package tour will be refunded without any deductions, depending on the mode of payment. The Cancellation, Refund, and Assurance Package does not cover flight tickets. For this tour, the Cancellation, Refund, and Assurance Package is 100 TL.
• Museum Cards and entrance fees for museums are not included in the tour price. All museum entrance fees are to be paid by the guests.
CANCELLATION REFUND AND ASSURANCE PACKAGE
The Cancellation, Refund, and Assurance Package allows the guest who purchased the package tour to cancel and make changes without any reason up to 72 hours before the start date. Following the cancellation, the total amount paid for the package tour will be refunded as it is, without any deductions. The Cancellation, Refund, and Assurance Package does not cover flight travel in tours. For this tour, the Cancellation, Refund, and Assurance Package costs 100 TL.
MANDATORY TRAVEL INSURANCE NO. 1618
Mandatory Travel Insurance No. 1618 covers the agency's bankruptcy or any other reason preventing the delivery of the package tour service. It is included in the tour fee. It is not health insurance and does not cover treatment expenses. Private health insurance costs are the guest's responsibility.
OUR TRANSPORTATION VEHICLES
In our tours, transportation is classified according to the number of people as follows. The vehicle types listed below will be provided according to the number of people in each tour. Our vehicles do not have headphones. We recommend bringing an external charger as charging your phone in vehicles with TVs may diminish your phone's battery lifespan.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
Kuşadası Çeşme Ayvalık Tour / 2 Night Hotel Accommodation Tour Program is exclusively prepared by TURDAN TURA. Copying and publishing this program is prohibited. All rights are reserved by TURDAN TURA. (07.12.2020) TURDAN TURA is not responsible for copies of the tour program created.
OUR TOUR PROGRAMS ARE PREPARED IN ACCORDANCE WITH LAW NO. 6502 ON CONSUMERS. THE MOST RECENT PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.