• The duration of the tour includes movement and return day, lasting 2 Nights and 3 Days with 1 night of hotel accommodation. 1 night is spent traveling.
• In our tour, guiding, transportation, accommodation, and sightseeing are packaged together and cannot be considered separately. Unused rights for transportation, accommodation, guiding, sightseeing, etc. cannot be refunded.
• Child discounts applied in tour packages are only valid for one child accompanying two adults. Separate bedding may not be provided for children aged 0-6 in hotel accommodation.
• In hotel accommodations, the 3rd guest in triple rooms usually stays on an extra bed.
• The hotels specified in the program are the priority accommodation facilities for each tour. Changes may be made based on occupancy in the area and hotels, provided that the hotel standards remain the same. Hotel names will be communicated if requested 48 hours prior to the tour departure, subject to availability.
• The rooms at the hotels are determined by the hotel management. Choices between rooms are not allowed.
• Our break locations may change in terms of location and service standards due to factors such as crowding, renovations, etc., while still maintaining the same standards.
• In case of weather conditions, road conditions, crowding at the visit sites, etc., the guide may make changes if deemed necessary regarding the timing of the program (in the order of visited points during the day or between days).
• Tourdan Tura is not responsible for places that cannot be visited during the tour program written due to force majeure (weather, road, crowding at sites, etc.) or if guests do not comply with the timings provided by the guide during the tour. In such cases, the guest does not have the right to claim.
• In all our tours, a tiered pricing system is applied. With the increase in the number of reservations within the package tour and as the date approaches, tour prices may gradually increase. Tourdan Tura reserves the right to increase prices from tour to tour. In this case, prices cannot be fixed without an advance payment.
• During reservation, no seat number can be promised or guaranteed. There is no guarantee for the notes entered in the reservation. Special seat selections, such as front or rear, are not possible.
• The seat arrangement in the vehicle is made by the operation based on the reservation order. In cases of disputes regarding seat placements, refunds are not possible. All seats in our vehicles are of the same standard.
• Extra tours, such as night tours included in the tour program, are subject to the number of participants and the conditions of available staff. Extra tours that will be held en route will be carried out even if not all guests participate. Guests opting out of extra tours will be directed by our guide to resting areas or city centers. Guests who do not participate in extra tours have joined the tour by accepting to wait at the break location.
• If an extra tour does not take place for any reason, the guest does not have any claim to rights. Turdan Tura has no responsibility in this case.
• Prices for extra tours may vary by periods. In such cases, the date of the tour departure is considered, not the date when the guest purchased the tour. The price for extra tours in the period to which the tour is going will be valid. The guest accepts this upon purchasing the tour.
• Turdan Tura is not responsible for any material damage caused by the guest in any services provided by the transportation vehicle, hotel, dining areas, and suppliers. Businesses have the right to request compensation for damages caused by the guest.
• If children under 18 years old, who are not considered adults, are not accompanied by one or both parents, a consent form required for participation in the tour must be kept by the individuals during the travel.
• Guests participating in the tour must carry reports regarding health issues, pregnancy conditions, and medications that they continuously use.
• Delays may occur due to traffic, accidents, etc., regarding the specified departure times.
• Information regarding arrival times at the end of the tour is estimated, and Turdan Tura is not responsible for delays due to force majeure.
• After the tour, our guests will be dropped off at the opposite side of the stops from which they were picked up. Please do not insist on getting off at a different location from the vehicle staff.
• According to traffic laws, all guests must wear seat belts during their travels, and Turdan Tura is not responsible in cases where this rule is not followed.
• All personal belongings inside the vehicle are the responsibility of the guest at break locations, etc.
• Since the first-day tour will start before checking into the hotel, please prepare the items you need to bring separately.
• Due to the program's intensity, it may not always be possible to find ATMs, currency exchange offices, etc., so it is advisable to be prepared.
• Long distances may be covered in the planned programs. Necessary information will be provided by the tour guide in the vehicle.
• Lunches consist of regional, economical menus. During lunch and dinner, tables are used that are divided into groups based on regional density.
• The start and end routes of our tours are determined based on regional density. Before the start of our tour, guests may learn the final confirmed start and end routes if they contact us two days prior.
• If the agency does not reach the required number for the tour, they are obliged to inform the guest and can either postpone the tour to the next date at the guest's request or cancel it. Alternatively, ticketing can be done for the nearest departure point to enable the guest to participate in the tour. In this case, the agency must notify the guest three (3) days prior via phone, SMS, or email. The guest does not have the right to claim in such cases.
• Guests who make cancellation and change requests without stating a reason, up to 30 days before the start date of the service, will be refunded the amount they paid. For cancellations and changes made between 29 and 15 days before the tour date, 30% of the reservation fee will be deducted; for those made between 15-7 days, 50% will be deducted; and for those made within 7 days or less, 100% of the reservation fee will be deducted.
• Guests who purchase the Cancellation, Refund, and Guarantee Package can cancel their purchased package tour without specifying a reason up to 72 hours before the start date of the tour. The amount paid for the package tour will be refunded in full without any deductions, depending on the payment method. The Cancellation, Refund, and Guarantee Package does not cover flight tickets. For this tour, the Cancellation, Refund, and Guarantee Package is 100 TL.
• Museum Cards and entrance fees to museums and historical sites are not included in the tour fee. All museum entrance fees are to be paid by the guests.
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**CANCELLATION, REFUND, AND GUARANTEE PACKAGE**
The Cancellation, Refund, and Guarantee Package allows the guest to cancel and change the package tour purchased without stating any reason up to 72 hours before the start date of the tour. Upon cancellation, the total cost of the package tour paid will be refunded without any deductions, according to the payment method. The Cancellation, Refund, and Guarantee Package does not cover flight-inclusive tours. The price for this tour is 100 TL.
**MANDATORY TRAVEL INSURANCE NO. 1618**
The scope of the Mandatory Travel Insurance No. 1618 covers the event of the agency's bankruptcy or the non-provision of package tour services for any reason. It is included in the tour fee. It does not cover health insurance and does not reimburse treatment costs. Private health insurance is the guest's expense.
**OUR TRANSPORTATION VEHICLES**
Our transportation is classified according to the number of people in our tours. The types of vehicles provided are based on the number of people present in each tour. Our vehicles do not have headphones. It is recommended to carry an external charger, as charging your phone in vehicles with TV units may reduce your phone's battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
The GOKCEADA BOZCAADA TOUR / 1 NIGHT HOTEL ACCOMMODATION TOUR PROGRAM WAS ORIGINALLY PREPARED BY TURDAN TURA. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. All rights are reserved by TURDAN TURA. (07.12.2020) TURDAN TURA CANNOT BE HELD RESPONSIBLE FOR COPIES OF THIS TOUR PROGRAM.
OUR TOUR PROGRAMS HAVE BEEN PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LATEST PUBLISHED CIRCULAR VOID THE PREVIOUS CIRCULAR.