• The duration of the tour is 3 days and 2 nights, including the day of movement and return, and it includes 1 night of hotel accommodation. 1 night is spent traveling.
• In our tour, guidance, transportation, accommodation, and sightseeing are provided as a package and cannot be considered separately. Unused rights such as transportation, accommodation, guidance, and sightseeing cannot be refunded.
• Child discounts applied in tour packages are valid for one child accompanying two adults. Separate beds may not be provided for children aged 0-6 during hotel accommodation.
• In hotel accommodations, the 3rd guest in triple rooms usually stays on an extra bed.
• The hotels mentioned in the program are the preferred accommodations for each tour. Depending on the density in the region and the hotels, changes can be made as long as the hotel standards remain the same. The names of the hotels will be communicated if requested 48 hours before the departure of the tour.
• The rooms in the hotels will be determined by the hotel. There can be no choice between rooms.
• Our stopovers may change in terms of location and service standards due to factors such as density or renovations, as long as they remain the same.
• In case of changes in the program schedule (in the order of visited points or between days) due to weather conditions, road conditions, or density at the visit sites, the guide may make changes if deemed necessary.
• Our tour is not responsible for places that could not be visited as stated in the tour program due to force majeure (weather, road, density at visit sites, etc.) or if guests do not adhere to the timings given by our guide during the tour. In such cases, the guest has no right to claim.
• In all our tours, a tiered pricing system is applied. As the number of reservations in the package tour increases and the date approaches, the tour prices may gradually rise. The right to increase prices from tour to tour is reserved. In this case, prices cannot be locked without a down payment.
• Seat numbers cannot be guaranteed or promised at the time of reservation. The notes entered into the reservation have no guarantees. Special seat selections such as front or back cannot be made.
• The seating arrangement inside the vehicle is arranged by the Operation based on the order of reservations. In case of objections regarding seating arrangements, refunds are not possible. All seats in our vehicles are of the same standard.
• Optional tours, such as night tours included in the tour program, are subject to the number of participants and the availability of staff. Optional tours to be conducted on the way will be held regardless of whether all guests participate. Guests who do not participate in optional tours will be directed by our guide to resting areas or city centers. Guests who do not participate in optional tours have agreed to wait at the rest areas by participating in the tour.
• If any optional tour does not take place for any reason, the guest has no right to claim. The tour is not responsible in this case.
• The prices of optional tours may vary by periods. In such cases, the date the guest purchased the tour is not considered; rather, the date of the tour is taken into account. The prices of the optional tours in effect at the time of the tour are valid. The guest accepts this when purchasing the tour.
• The tour is not responsible for any financial damages caused by guests in all services provided by transportation vehicle, hotel, dining areas, and suppliers. Businesses have the right to demand compensation for damages caused by the guest.
• In cases where minors under 18 years old are not accompanied by either or both parents, a consent form is required to be kept with the persons during the trip.
• Guests participating in the tour must carry reports regarding health issues, pregnancy, or medications they are on.
• Delays may occur due to traffic, accidents, etc., at the specified times for departure points.
• The information about the estimated arrival times at the end of the tour may be subject to delays due to force majeure, and the tour is not responsible for this.
• Guests will be dropped off at the stops we picked them up at the opposite direction after the tour ends. Please do not insist on being dropped off at different points to the vehicle staff.
• According to traffic law, all guests in the vehicle are required to wear seatbelts during the journey, and the tour is not responsible in case of non-compliance.
• All personal belongings inside the vehicle are the responsibility of the guest when at stops, etc.
• Since the first day of the tour starts before entering the hotel, please prepare the items you need to carry separately.
• Due to the busy program, it may not always be possible to find ATMs, currency exchange offices, etc., so it is advisable to be prepared.
• Long distances may be traveled during scheduled programs. Necessary information will be provided by the tour guide in the vehicle.
• Lunch will have locally specific economical menus. Tables will be used based on group arrangements depending on the regional density for lunch and dinner.
• The starting and ending routes of our tours are determined based on regional density. The guests can inquire about the confirmed starting and ending route two days before the tour begins if they wish.
• In cases where the agency does not reach the required number for the tour, the guest will be informed and may choose to postpone the tour to the next date or cancel it. Alternatively, ticketing may be done for the nearest departure point so that the guest can join the tour. In this case, the agency is obliged to inform the guest three (3) days in advance via phone, SMS, or email. The guest has no right to claim in this case.
• Guests may cancel and change their reservations without any reason up to 30 days before the start date of the service, and the amount paid will be refunded to the guest. For cancellations and changes made between 29 and 15 days before the tour date, 30% of the reservation fee will be deducted; for cancellations made between 15 and 7 days, 50% will be deducted; for cancellations made 7 days or less before, 100% of the reservation fee will be deducted.
• Guests who purchase the Cancellation, Refund, and Assurance Package can cancel the purchased package tour without stating any reason up to 72 hours before the start date of the tour. After cancellation, the full amount paid for the package tour will be refunded without any deductions, according to the payment method. The Cancellation, Refund, and Assurance Package does not cover flight tickets. The cost for this tour for the Cancellation, Refund, and Assurance Package is 100 TL.
• Museum passes and entrance fees for historical sites are not included in the tour fee. All museum entrance fees are to be paid by the guests.
CANCELLATION, REFUND, AND ASSURANCE PACKAGE
The Cancellation, Refund, and Assurance Package allows the guest to cancel and change the purchased package tour without giving any reason up to 72 hours before the start date of the tour. After cancellation, the entire amount paid for the package tour will be refunded completely without any deductions according to the payment method. The Cancellation, Refund, and Assurance Package does not cover flight tours. The cost for this tour for the Cancellation, Refund, and Assurance Package is 100 TL.
MANDATORY TRAVEL INSURANCE NUMBER 1618
Mandatory Travel Insurance Number 1618 covers the agency's bankruptcy or the failure to provide the package tour service for any reason. It is included in the tour fee. It is not health insurance and does not cover medical expenses. Private health insurance expenses are the responsibility of the guest.
OUR TRANSPORTATION VEHICLES
In our tours, our transportation is classified according to the number of participants as follows. The types of vehicles will be provided according to the number of participants in each of our tours. Our vehicles do not have headphones. In vehicles equipped with TVs, it is recommended to use an external charger as charging your phone may reduce its battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/ Cityliner, Man Fortuna/Lions, Setra
IZMIR CESME ALACATI KUSADASI EFES SIRINCE TOUR / 1 NIGHT HOTEL ACCOMMODATION TOUR PROGRAM, PREPARED EXCLUSIVELY BY TURDAN TURA. COPYING AND PUBLISHING THIS PROGRAM IS PROHIBITED. ALL RIGHTS RESERVED TO TURDAN TURA. (12.06.2021) TURDAN TURA CANNOT BE HELD RESPONSIBLE FOR COPIES OF THE TOUR PROGRAMS CREATED.
OUR TOUR PROGRAMS ARE PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LATEST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.