• The duration of the tour is 2 Nights and 3 Days including the day of movement and return, with 1 night accommodation. 1 night is spent traveling.
• In our tour, guidance, transportation, accommodation, and sightseeing tours are packaged together and cannot be considered separately. Unused rights such as transportation, accommodation, guidance, sightseeing tours, etc. cannot be refunded.
• Child discounts applied in tour packages are valid for one child accompanying two adults. No separate bed may be provided for children aged 0-6 during hotel accommodation.
• In hotels accommodating 3 people, the 3rd guest generally stays in an extra bed.
• The hotels indicated in the program are the primary accommodation facilities that may vary from tour to tour. Based on availability, the hotel names will be communicated 48 hours prior to departure, upon request, provided that the service standards remain the same despite possible changes in the regions and hotels to be accommodated.
• The rooms in the hotels to be stayed at are determined by the hotel. Choices between rooms are not allowed.
• Our rest stops may change in terms of location and service standards due to density, renovations, etc., provided that they remain the same.
• In the program timing (the sequence of places to visit during the day or between days), the guide may make changes if they deem it necessary due to weather conditions, road conditions, density at visitor sites, etc.
• Our tour is not responsible for places not visited during the program due to force majeure (weather, road, density at visitor sites, etc.) or if guests do not adhere to the timings given by the guide during the tour. In such cases, guests do not have any entitlement claims.
• A tiered pricing system is applied in all our tours. The increase in the number of reservations within the package tour and the approach of the date will gradually increase tour prices. The right to raise prices from tour to tour is reserved. In this case, prices cannot be fixed without advance payment.
• During reservation, it is not possible to guarantee a seat number. There is no guarantee of the notes entered into the reservation. Special seat selections such as front or back are not allowed.
• The seating arrangement within the vehicle is arranged by the Operation based on the order of reservations. In case of objections regarding seat placement, refunds are not applicable. All seats in our vehicles are of the same standard.
• Extra tours, such as night tours mentioned in the tour program, depend on the number of participants and the conditions of available staff. Extra tours planned on the way will be held even if not all guests participate. Guests who do not participate in the extra tours will be directed by our guide to resting areas or city centers. Those who do not participate in extra tours have joined the tour by accepting to wait at the rest stop.
• In the event that an extra tour does not occur for any reason, guests do not have any entitlement claims. The tour is not responsible in this case.
• Extra tour prices may vary depending on periods. In such cases, the date the guest purchased the tour is not taken into account, but the date of the tour commencement is considered. The extra tour price during the tour period will apply. The guest accepts this when purchasing the tour.
• Turdan Tura is not responsible for any material damages caused by guests to services provided by transportation vehicles, hotels, dining venues, and suppliers. Businesses have the right to claim damages caused by guests.
• In cases where minors under 18 years of age are not accompanied by one or both of their parents, a consent form must be kept with the individuals during the trip.
• Guests participating in the tour must carry reports regarding health issues, pregnancy situations, and medications they use continuously.
• Delays may occur due to traffic, accidents, etc., at the scheduled times for departure points.
• The information regarding arrival times at the end of the tour is approximate, and Turdan Tura is not responsible for delays that may arise due to force majeure.
• Guests will be dropped off at the opposite direction of the stops we received at the end of the tour. Please do not insist on the vehicle staff to be dropped off at a different point.
• According to traffic laws, all guests in the vehicle are required to wear seat belts throughout their journeys; otherwise, Turdan Tura is not responsible.
• All personal belongings inside the vehicle are the responsibility of the guests at rest stops, etc.
• The first day's excursion will start before entering the hotel, so prepare the items you need to carry separately.
• Due to the intensity of the program during the tour, finding ATMs or foreign exchange offices may not always be possible, so it is advisable to be prepared.
• Long distances may be covered in the programs executed. Necessary information will be provided by the tour guide inside the vehicle.
• Lunches consist of economically designed regional menus. For lunch and dinner, tables divided into groups will be used based on regional density.
• The starting and ending routes of our tours are determined based on regional density. Guests can learn the finalized starting and ending points of the route 2 days in advance if they wish.
• In cases where the tour does not reach sufficient participants, the agency will inform the guest, and the guest may choose to postpone the tour to the next date or cancel it. Or, ticketing can be done for the nearest departure point to enable the guest to participate in the tour. In such cases, the agency is obliged to call, send an SMS or e-mail to inform the guest 3 days in advance. In such cases, the guest does not have an entitlement claim.
• Cancellations and changes made by the guest at least 30 days prior to the start date of the service will result in a full refund of the amount paid without any explanation. Cancellations and changes made between 29 to 15 days prior to the tour date will incur a 30% deduction from the reservation amount; 50% for cancellations made 15-7 days prior; and 100% for cancellations made 7 days or less before the tour date.
• Guests who purchase a Cancellation, Refund, and Assurance Package can cancel their purchased package tour without stating any reason until 72 hours before the tour start date. In the event of cancellation, the total tour fee paid will be refunded without any deductions, according to the payment method. The Cancellation, Refund, and Assurance Package do not cover flight tickets.
• Museum Cards and entrance fees for museums and historical sites are not included in the tour fee. All museum entries are to be paid by the guests.
**CANCELLATION REFUND AND ASSURANCE PACKAGE**
The Cancellation, Refund, and Assurance Package allows the guest to cancel and change their purchased package tour without providing any reason until 72 hours before the start date. After cancellation, the entire fee paid for the package tour is refunded without any deductions, depending on the method of payment. The Cancellation, Refund, and Assurance Package does not cover flights in packaged tours. For this tour, the Cancellation, Refund, and Assurance Package is 100 TL.
**MANDATORY TRAVEL INSURANCE NO. 1618**
The scope of Mandatory Travel Insurance No. 1618 covers the agency's bankruptcy or any reason for the non-provision of packaged tour services. It is included in the tour fee. It is not health insurance and does not cover treatment expenses. Private health insurance is the expense of the guest.
**OUR TRANSPORTATION VEHICLES**
Our transportation is classified according to the number of participants in our tours as follows. The type of vehicles provided will depend on the number of participants in each tour. Our vehicles do not have headphones. In vehicles with TV units, it is recommended to have an external charger since charging your phone will reduce its battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
**THE IZMIR CESME ALAÇATI KUŞADASI EFES ŞİRİNCE TOUR / 1 NIGHT HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN EXCLUSIVELY PREPARED BY TURDAN TURA. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS BELONG TO TURDAN TURA. (06.12.2021) TURDAN TURA IS NOT RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM CREATED.**
**OUR TOUR PROGRAMS HAVE BEEN PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LATEST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.**